About Us
Our Promise
Every cut of meat, every piece of produce, and every spice we source is chosen with care. We want our customers to feel confident that what they’re bringing to their table is fresh, authentic, and true to the meals they grew up with.
Our Approach
We take care at every step — from sourcing fresh, natural ingredients to preparing each cut with attention and tradition. Our approach ensures that every meal you make is full of authentic flavour and quality you can trust.
Our Values
Freshness, authenticity, and community guide everything we do. Every product we offer reflects our dedication to bringing African flavours to your table, supporting families who want to cook meals just like back home.
Our Story: From Home to Your Table
Nyama House was born from a simple idea — to bring the rich, familiar flavours of African kitchens to families in the UK. We may be new, but our passion runs deep. We believe food is more than what you eat; it’s a taste of home, a connection to tradition, and a way to bring people together.
Looking Ahead
As Nyama House grows, our vision is to become more than a butchery. We want to be a hub for recipes, inspiration, and community — a place where culture and cuisine meet.
Why Nyama House
We understand that finding authentic African ingredients in the UK isn’t always easy. That’s why we’re committed to offering a wide range of meats, offal, fish, and fresh produce — all selected for freshness, flavour, and a true taste of home.
Frequently Asked
Questions
Got questions? We’ve got answers! From our range of meats and African produce to delivery options, cooking tips, and subscriptions, this is your go-to guide for everything Nyama House. Can’t find what you’re looking for? Reach out — we’re always happy to help.
How do I order?
You can place your order either by phone or via email. Once we receive your request, a member of our team will respond within 24 hours to confirm your order and answer any questions you may have.
We aim to make the ordering process simple and convenient, ensuring that your favourite cuts, produce, or packaged products are reserved and ready for you. If you have special requests or need guidance on selecting the right items, don’t hesitate to reach out — we’re happy to help.
How much food do I need to order?
There is no minimum or maximum order — you are free to order as much or as little as you need. For larger orders, we may check stock availability and confirm with you to ensure we can fulfil everything as requested.
This flexibility allows you to shop for family meals, braais, or special occasions without worry. If you’re unsure about quantities, our team can offer guidance based on typical servings to help you plan your order effectively.
Will you deliver the food to us?
Yes! You may either collect your order directly from Nyama House or request courier delivery. Delivery charges will apply based on distance and order size, and we’ll confirm the cost with you at the time of ordering.
We aim to make receiving your fresh meats and produce as convenient as possible, whether you choose to pick up in person or have it delivered to your doorstep. Our goal is to ensure your order arrives safely and on time.
What if I need to cancel my booking?
You are free to cancel your order at any time. For most orders, this is a simple process and no fees apply. Simply contact us via phone or email, and we’ll update your order accordingly.
For very large orders, there may be a cancellation cost due to ingredients or products that have already been prepared or sourced. If this is the case, we will communicate clearly with you before any charges are applied, so you can make an informed decision.
Collection of Order
Collecting your order is quick and convenient. Once your order is confirmed, simply visit Nyama House at the scheduled time and pick up your fresh meats, offal, sausages, fish, or produce. Our team will have everything ready for you, ensuring a smooth and hassle-free experience.
Delivery of Order
Can’t make it to Nyama House? No problem! We offer courier delivery straight to your doorstep. Delivery charges will apply depending on location and order size, and we’ll confirm all details with you when your order is placed. Your products are handled with care to ensure freshness and quality on arrival.